Details for Delegates Booking.
When you book online you will receive a confirmation immediately to your advised email address. This confirmation email will contain your ticket for presenting and scanning at the station, tax invoice and the relevant terms and conditions of your travel. We recommend when booking to take note of the booking reference number in case you need to contact our reservations team.
When travelling on an E-Ticket your ticket will be scanned when arriving or departing at the airport station. You will need to have either a paper copy of your E-Ticket or your e-ticket uploaded to your smart phone when travelling to be viewed by revenue protection staff when requested.
E-Tickets are valid for travel for 2 days either side of the travel date. Outside this 2 day period your E-Ticket will be invalid.
City Terms and Conditions: Tickets are non-refundable and non-changeable. Your city ticket is valid for travel to and from all stations between the Airport and South Brisbane, including Eagle Junction, Wooloowin, Albion, Bowen Hills, Fortitude valley, Central and Roma Street stations. Children 14 years and under travel free to city stations when accompanied by a paying adult and using paper ticket or e-ticket purchased from www.airtrain.com.au. For Airtrain’s full terms and conditions visit https://www.airtrain.com.au/terms-and-conditions/.
For travel around Brisbane, visit Translink (https://translink.com.au/tickets-and-fares/ticket-types/business/go-event) and apply for a Go Event card. They are just $4 a day and have unlimited travel.