A Guidebook For Consumers: Putting The Tools And Skills Into The Hands Of Consumers And Carers

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By May 11, 2015 No Comments

Authors: Philip Hose

Year: 2000

Event: 2000 TheMHS Conference

Subject: book of proceedings, Consumer Roles, Advocacy, CONSUMER ISSUES, INTEGRATED MENTAL HEALTH CARE MODEL

Type of resource: Conference Presentations and Papers

Abstract: South West Healthcare, Psychiatric Services Division, uses the Integrated Mental Health Care model of service delivery throughout its community and inpatient services.
This is a collaborative teamwork model, based on a shared understanding of all aspects of assessment and treatment that has seen Integrated Mental Health Care recognized as the premier approach for the delivery of high quality mental health services throughout the world.
Over the last year South West Health Care, in Warrnambool Victoria, has taken the education, assessment and skills training packages that form the basis of the model, and compiled them into a comprehensive Consumer Guidebook to form the basis of all case management.
The paper will include the display and demonstration of the guidebook, as well as discussion of its implementation and feedback from consumers who are using it.
The aim of this paper is to highlight the contribution that a guidebook such as this can make to improve the standards of care and the outcomes for consumers.

This initiative from South West Healthcare shows a commitment to consumers through Integrated Mental Health Care, and provides a structure and reference to promote the mental health of all clients, families and carers.

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