Attitudes Of Mental Health Staff To Routine Outcome Measurement

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By May 21, 2015 No Comments

Authors: Tom Trauer, Tom Callaly and Helen Herrman, VIC

Year: 2005

Event: 2005 TheMHS Conference

Subject: Studies on: Shame; Attitudes to Outcomes Measurement

Type of resource: Conference Presentations and Papers

ISBN: 0975765310

Abstract: As part of a larger study staff attitudes to outcome measures (OMs) were evaluated by questionnaire, which was administered three times over a twelve-month period in two adult public mental health services. Attitudes were very varied; there was no overall change in perceived value, ease of use or usefulness in one agency, and a decline in perceived value and usefulness in the other. Attitudes were least positive among medical staff, who also had the lowest rates of completing OMs. The occupational group most positive to OMs were those in administrative positions. The provision of feedback as provided in this study did not appear to have an impact upon perceptions of overall value. We think that the failure of the provision of feedback to improve attitudes may have been related to the type of feedback (i.e. no assistance with interpretation or indications for action), and its speed (not immediate enough).

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