Book of Proceedings: Authenticity from the Heart: Using Motivational Interviewing To Assist “Treatment-Resistant” Service Providers

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Authors: Sarah Sutton and Pat Sutton, SA

Year: 2016

Event: 2016 TheMHS Conference

Subject: Book of Proceedings 2016, conference papers, proceedings papers

Type of resource: Conference Presentations and Papers

ISBN: 978-0-9945702-1-5

Abstract: Paper from TheMHS Conference 2016 Book of Proceedings: People. Authenticity Starts in the Heart. The Conference was held in Auckland, New Zealand 23 - 26 August 2016.

Many of us have been traumatised more by the system that is meant to support us than by the illness itself. There is no consistency around Australia on involvement of carers, and also active resistance in some areas, and carers are often excluded from care due to anxiety and confusion around confidentiality. Carers often have the most information, particularly if the consumer is living with them. Consumers want carers to be involved. Family interventions reduce intergenerational risk of mental illness, reduce relapse and readmission rates, but also have positive benefits for the family. Yet, despite the evidence, service providers rarely work with families. This paper aims to describe strategies that carers and support people can utilise to help overcome these barriers. Consumer and carer participation means actual, regular involvement in decisions, not just involvement during a crisis. Service providers need to use an opt-out method, so that they contact all families unless the consumer has said no to the clinician. Furthermore, a carer providing information to a service provider does not breach confidentiality! Why the difference for mental health? What is really needed is motivational interviewing with service providers, and government officials, and in this paper we will tell you just how to do this!

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