Authors: Melissa Petrakis, Rosemary Stevenson, Enrico Cementon, Lynette Joubert, Sean Jespersen, VIC
Event: 2005 TheMHS Conference
Subject: Treatments and Diagnosis, National Suicide Prevention Strategy, crisis intervention
Type of resource: Conference Presentations and Papers
Abstract: At the end of June 2005 Western Health in Victoria completed a National Suicide Prevention Strategy project with the aim of developing a transferable model of continuing care for people presenting to the Emergency Department after attempting suicide and/or deliberate self-harm. The model involves client-centred crisis intervention and proactive linkage with general practitioners and community services. Six months after initial contact clients were asked to complete an Exit Survey, regarding satisfaction levels. Clients were encouraged to provide any other feedback they thought would help improve or develop the service, either directly to project staff, to the principal researcher attached to the project or to the patient representative for the hospital. A total of 58 clients completed and returned Exit Surveys. Clients provided insightful and rich feedback. This has proved highly instructive in making recommendations at state and commonwealth levels regarding the current and future needs of people at acute suicidal crisis.