Authors: Jon Kroschel, VIC
Event: 1999 TheMHS Conference
Subject: book of proceedings, CONSUMER CONSULTANT, CONSUMER PARTICIPATION PROGRAMS AND PROJECTS
Type of resource: Conference Presentations and Papers
Abstract: This 'Consumer Evaluation Tool' has been developed solely by Consumers and is in the form of a 20 item questionnaire. This paper sets out its background, developmental processes, unique qualities, and services utilisation for Quality improvement as part of Consumer Participation Programs and Projects within The Alfred Hospital, Alfred Psychiatry and The Inner West Area Mental Health Service - The Royal Melbourne Hospital.