Authors: Karen McCann, Ruth O'Sullivan
Event: 2016 TheMHS Conference
Subject: Lived Experience, service delivery, implementation, workforce
Type of resource: Conference Presentations and Papers
Abstract: In 2014-15, Metro South Addiction and Mental Health Services (AMHS) opened the final two of their three community care units (CCUs), piloting an innovative model of rehabilitation where peer support workers make up two thirds of the workforce, alongside a small clinical team. While clinicians undertake clinical assessments and activities, it is the peer support workers who implement the rehabilitation plan with individuals. Peer support workers have been embedded into the multidisciplinary team, providing support across 24hrs a day, seven days a week.
Metro South AMHS fosters a culture that empowers both peer support workers and clinicians to contribute their perspectives in a collaborative way that supports the achievement of therapeutic outcomes. We aim to share our findings on the key areas that have helped to build the peer support workforce including careful recruitment, structured induction, tailored clinically-focused training and active supervision and mentoring.
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