Book of Proceedings: Evaluation is Everybody’s Business

By October 15, 2015 No Comments

Authors: Suzanne Velarde and Coralie Flatters, WA

Year: 2014

Event: 2014 TheMHS Conference

Subject: book of proceedings 2014, outcomes measurement project, Western Australian Community Managed Mental Health Organisations (CMMHOs

Type of resource: Conference Presentations and Papers

ISBN: 978-0-9757653-9-5

Abstract: The purpose of this paper is to outline the process to developing outcomes measures guidelines for Western Australian Community Managed Mental Health Organisations (CMMHOs). It explores the development of a project in conjunction with an increasing awareness of the challenges organisations are faced with in becoming person-centred and outcomes focussed in their approach to service delivery. The result is the recognition that measuring outcomes is only part of the picture; it is the process which precedes this which is the important part of the puzzle, and one which is routinely overlooked and/or only partially completed. The project also attempted to work in a fluid manner and be reflective of the changing environment.

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