Authors: Illawarra Institute for Mental Health, University of Wollongong, Aftercare, Neami Limited, Richmond Fellowship Queensland, SNAP Gippsland Inc
Event: 2012 TheMHS Awards
Type of resource: TheMHS Awards
Award state: National
Award level: Gold
Award category: Education, Training and Workforce Development
Abstract: The transfer of training into routine practice remains a significant and costly problem for service organisations. While the adoption of recovery-based services, underpinned by appropriate values, is a priority of the Fourth National Mental Health Plan (Australian Health Ministers, 2009), recovery policy represents a major workforce development challenge worldwide (Slade, Amering & Oades, 2008). The Collaborative Recovery Model (CRM) is an award-winning workforce development program, which is becoming widespread in Australia and has made inroads internationally (Oades & Anderson, 2012). However, the rate of transfer of the model into practice following training could be improved. The Community Managed Organisations in this application implemented CRM training and coaching over a 1 year period. This has resulted in organisation-wide improvements in transfer and recovery practices as reflected in clinical audit data. The organisations now routinely train their staff in this recovery approach and have imbedded the coaching models to support ongoing implementation in practice. Description of Facility/Organisation: Members of the Illawarra Institute for Mental Health (iiMH) at the University of Wollongong developed the Collaborative Recovery Model, and have trained clinicians in all mainland states of Australia, and in Hong Kong and Canada. The iiMH worked in collaboration with four Community Managed Organisations: Neami, Aftercare, SNAP Gippsland and Richmond Fellowship Queensland (RFQ), which between them serve areas in NSW, Victoria, South Australia and Queensland. These community-managed organisations play an essential role in the evolution of mental health services in Australia becoming recovery oriented. Over 200 mental health staff received Collaborative Recovery Training and were allocated to one of two forms of coaching over 12 months. The research was supported by an Australian Research Council Linkage grant and partner contributions over a period of three years.