Lessons Learned From Using Routine Outcome Measurement In A Psychiatric Disability Rehabilitation And Support Service

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Authors: Kim Helyer, Glen Tobias, Tom Trauer, VIC

Year: 2007

Event: 2007 TheMHS Conference

Subject: Outcomes Measurement, EVIDENCE-BASED PRACTICE, AND OUTCOME RESEARCH, RECOVERY / RESEARCH, OUTCOME MEASUREMENT, REHABILITATION, ASSESSMENT

Type of resource: Conference Presentations and Papers

ISBN: 9780975765333

Abstract: The establishment of regular reviews of consumer outcomes was identified as a central component of mental health service delivery in the National Mental Health Policy (1992). (Neami), a community rehabilitation and support service, has been using the Behaviour and Symptom Identification Scale (BASIS-32), a consumer self-rated outcome instrument and the Camberwell Assessment of Need (CAN), a consumer and staff rated needs assessment instrument, for over six years. We report the mean profile of consumers who completed their first BASIS-32 and CAN on entry to the service and compare this with BASIS-32 and CAN assessments at subsequent intervals. We discuss the change over time for consumers as detected by the two tools and discuss the extent to which subsequent administrations of these instruments reflect the effect of service provision. We report consumer and staff feedback and attitudes to outcome measurement and explore the impact outcome measurement has had with consumers and on staff practice. We discuss the implications of our findings for the future of outcome measurement in rehabilitation services.

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