Measuring And Comparing Consumer Needs And Consumer Outcomes In A Community Rehabilitation And Support Service

Go back to Resource Library
By May 19, 2015 No Comments

Authors: Glen Tobias, Tom Trauer, VIC

Year: 2003

Event: 2003 TheMHS Conference

Subject: Measuring Outcomes, research and evaluation

Type of resource: Conference Presentations and Papers

ISBN: 1876939184

Abstract: The assessment of consumer outcome was identified as a key aim in the National Mental Health Plan. Neami, a community rehabilitation and support service, has been using the Behaviour and Symptom Identification Scale (BASIS-32), a consumer self-rated outcome instrument and the Camberwell Assessment of Need (CAN), a consumer and staff rated needs assessment instrument, for over two years. We discuss the change over time for consumers as detected by the two tools and report the mean profile of consumers who completed their first BASIS-32 and CAN and compare this with those who completed a BASIS-32 and CAN at subsequent intervals. We compare the two instruments’ sensitivity to change over time and comment on the benefits consumers derive from recording the changes in their mental health status through self-rated outcome measures and the practical benefits of using a formal needs assessment to develop individual service plans (ISPs) with consumers.

This resource is only available for subscribers. If you have a subscription, please log in. Otherwise, click here to purchase a subscription.