Measuring Consumer Outcome In A Community Rehabilitation And Support Service

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By May 14, 2015 No Comments

Authors: Glen Tobias & Tom Trauer

Year: 2002

Event: 2002 TheMHS Conference

Subject: NEAMI National, St Vincent's mental health service, BASIS-32, book of proceedings

Type of resource: Conference Presentations and Papers

Abstract: The assessment of consumer outcome was identified as a key aim in the National Mental Health Plan. Neami, a community rehabilitation and support service has been using the Behaviour and Symptom Identification Scale (BASIS-32), a consumer self-rated outcome instrument, for over one year. We describe the process of implementation and the training of staff in the use of the instrument. We found that 85% of consumers who were offered BASIS-32 completed it. This participation rate is higher than that in public mental health services, several of whom began using the BASIS-32 in 2000. We discuss possible reasons for this and factors associated with participation. We report the mean profile of consumers who completed their first BASIS-32 and compare this with those who completed a BASIS-32 twelve months later. Consumers reported that BASIS-32 was not difficult to complete, that they could see the personal benefit of completing it and that they felt the benefit would increase if they completed it at regular intervals. We discuss the way in which psychiatric rehabilitation is reflected in changes in the mental health status of consumers and show that self-rated outcome assessment empowers consumers to take more control of their own recovery.

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