S26: Promoting Consumer Rights

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By September 17, 2018 No Comments

Authors: Julie Anderson, Indigo Daya

Year: 2018

Event: 2018 TheMHS Conference


Type of resource: Conference Presentations and Papers

Abstract: One of the four statutory roles of Victoria’s Office of the Chief Psychiatrist is: ‘to promote the rights of persons receiving mental health services’ (s120, MH Act, Vic, 2014) The Victorian Office of the Chief Psychiatrist has focused its consumer rights work on reducing restrictive interventions, and on promoting gender and sexual safety. These issues remain high priorities, however it is clear that the need to promote consumer rights, and the issues and contexts related to rights are becoming increasingly complex. The aim of this paper is to outline a project that begins to explore mechanisms to support the Chief Psychiatrist in the statutory obligation and build a stronger, more strategic and consumer-driven foundation for the ongoing and effective promotion of consumer rights. The project will ensure that an outstanding requirement of the Act is properly implemented with outcomes being the development of a guidance document: an action plan for the Office of the Chief Psychiatrist that proposes short, medium and long term actions, priorities and resources to fulfil the above statutory role; formation of a Victorian Consumer Rights Advisory Group that provides ongoing, expert advice to the Chief Psychiatrist about the above statutory role.

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