S31: When two wholes make a right – North West Area Mental Health Service – Hume Community Team – Wellness and Recovery

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By September 5, 2019 No Comments

Authors: Deborah Carrin

Year: 2019

Event: 2019 TheMHS Conference

Subject: When two wholes make a right – North West Area Mental Health Service – Hume Community Team – Wellness and Recovery

Type of resource: Conference Presentations and Papers



Deb Carrin (MSW) –Manager, Hume Wellness and Recovery Team - North West Area Mental Health Service. Deb passionate about community development, health promotion and prevention. Deb has worked in psych disability, CCT, MST, (Project 300), Triage/CATT roles in Queensland and Victoria, with 25 years’ experience in mental health.

As a whole of life, whole of spectrum of care team, Hume Community Team – Wellness and Recovery (HWRT) is an innovative mental health service. HWRT treats people as young as three and as old as 87, in our clinics, in partnership with schools, aged care facilities, neighbourhood houses and in service user homes. We offer intake, crisis (community and police), duty, consultation, clozapine, intensive, self-leadership, recovery and therapy service. Our clinical services are rounded out through peer workforce, orientation, CALD access project participation, psychoeducation, community education (in local libraries), family psychoeducation, family work, sexual health and NDIS portfolios. Service users, their families and residents, in the case of promotion and prevention are engaged at multiple levels, inclusive of service leadership. The Hume Moreland Mental Health Promotion and Prevention Plan, of which 5WaystoWellbeing is our universal primary prevention strategy, supported by our Connect4Wellbeing program. As a large team of 65 individuals it takes a shared belief in the possible, balanced with acceptance of our limitations. This presentation will outline the evolution of the service, highlight the range of work undertaken, describe the structure and systems utilised to produce real outcomes for service users, their families and community.

Learning Objectives

Learning Objective 1: Participants will gain an understanding of:
• The philosophy underpinning the service delivery,
• The service operations and how activities are balanced
• How the service partners with service users and their family in decision making, design and evaluation.

Learning Objective 2: Explores an alternative service delivery model that embraces both principles of wellness and recovery.

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