Authors: Natalie Rutstein
Event: 2019 TheMHS Conference
Subject: Lived Experience Engagement: Recruiting, supporting, training and building the capacity of those living with complex mental illness to share their experience.
Type of resource: Conference Presentations and Papers
Natalie Rutstein is the Lived Experience Lead at SANE Australia, a national charity working to promote the wellbeing of people affected by complex mental illness. Natalie manages the SANE Peer Ambassador Program, training and supporting those affected by mental illness to share their experiences in order to drive social change.
Peer Ambassadors work alongside SANE Australia and the community, sharing their journeys of recovery to raise awareness, reduce stigma associated with complex mental illness and advocate for policy and social change.
This presentation will explore the duty of care framework and principles followed by the Peer Ambassador Program to specifically support those with lived experience of complex mental illness, and/ or those conditions with lower prevalence, such as schizophrenia or personality disorders.
This presentation will pay close attention to how SANE Australia uses a trauma informed approach to support both Peer Ambassadors, and community organisations to ensure that lived experience engagement is a positive and meaningful experience for all.
Learning Objective 1: Those attending will learn specific duty of care process and procedures for lived experience engagement and participation, particularly for those living with complex mental health challenges.
Learning Objective 2: This will ensure that this engagement is both a safe and positive experience for individuals whose lived experience of mental health issues may be more complex and episodic. This will then empower consumers to safely draw on their lived experience to inform improvements in services and supports to better meet their needs.