Authors: Kathy Varnava, Bill Darby, Breanna Large, Melissa Petrakis, Anthony Collier, Sharyn Pickett, Lisa Langlands, Marie Williams, Alma Marshall
Year: 2021
Event: 2021 TheMHS Virtual Conference - Perth
Subject: lived experience, reform, system, mental health reform, best practice, policy, royal commission, carers
Type of resource: Conference Presentations and Papers
Abstract: S54: Panel Papers: System Reform and Best Practice (2)
Including:
Bringing Customer Experience ‘CX’ into Mental Health for Service Reform: Experience of Care Project NWAMHS
Kathy Varnava
Lived Experience Voice in Mental Health Policy and System Improvement
Bill Darby
Lived Experience Carer Voices In System Reform: Lessons from Victoria’s Royal Commission into Mental Health
Breanna Large, Melissa Petrakis
A Supported Connected Consumer Voice
Anthony Collier, Sharyn Pickett, Lisa Langlands
Lived Experience Telephone Support Service (LETSS): Strengthening Transitions Between Acute Inpatient Care and Community-Based Support
Marie Williams, Alma Marshall
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