Telephone Helplines And Online Services: Shaping Continuing Improvement In The Future

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Authors: Wendy Sturgess, VIC

Year: 2007

Event: 2007 TheMHS Conference

Subject: Treatment Tools, CRISIS SERVICES/CRISIS INTERVENTION, EARLY INTERVENTION STRATEGIES, RESEARCH, EVALUATION, QUALITY IMPROVEMENT

Type of resource: Conference Presentations and Papers

ISBN: 9780975765333

Abstract: Considerably more thought, research and evaluation is needed to ensure that the delivery of mental health services via the internet or telephone meets the same quality of care and provides essential protections of user rights as is set by standards for face to face service provision.

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