Book of Proceedings: Tell Us Your Story

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Authors: Catherine Fox, ACT

Year: 2012

Event: 2012 TheMHS Conference

Subject: RESEARCH, EVALUATION, QUALITY, Consumer participation, community engagement

Type of resource: Conference Presentations and Papers

ISBN: 978-0-9757653-8-8

Abstract: In 2011 The Seclusion Restraint Review committee (SRRC) requested the Consumer consultant undertake a survey of the Psychiatric Service Unit (PSU) consumers. Seclusions in PSU had been dramatically reduced over the preceding year, and the committee was seeking to understand the impact of seclusions on inpatients. Through listening to consumer’s stories their experience would be better understood. Following discussion with the SRRC the decision was made to use the narratives which provide a greater depth of understanding, and capture the experience of their full psychiatric hospital journey. Using the narratives allowed us to gather evidence that reflected people’s lived experience of being admitted to PSU. It painted a clear picture of what is currently experienced and opens up the possibility of what can be done to bring in a better care experience for future consumers.

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