The Yellow Brick Road – Brick By Brick

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Authors: Karen McCann and Kerry Geraghty, QLD

Year: 2003

Event: 2003 TheMHS Conference

Subject: Partnerships & Networks

Type of resource: Conference Presentations and Papers

ISBN: 1876939184

Abstract: An innovative Service Development in Consumer/Carer Participation has been the appointment of two Consumer Consultants for the Mater Child & Youth Mental Health Service. This paper, presented by Kerry and Karen, traces their personal journey from 1996, as volunteers, to their recent appointment in August 2002 as the first Consumer Consultants for Child and Youth Mental Health Services in Queensland. They will examine the process and impact that their position has had on the delivery and quality of service provided. The aim of the paper is to discuss the following questions and contrast processes with other models in developing consumer partnerships.

1. Why did they get involved?
2. Why did they keep coming?
3. How were they involved?
4. How did the Management and staff treat them?
5. What have they achieved?
6. What are the future directions?

This presentation will appeal to Service Providers involved in promoting Consumer/Carer Participation within their Organisation, members of other Consumer Advisory Groups, Mental Health Professionals.

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