Understanding & Involvement (U&I) – Consumer Evaluation of Acute Psychiatric Hospital Practice

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Authors: Victorian Mental Illness Awareness Council (VMIAC) and Royal Park Corporation

Year: 1995

Event: 1995 TheMHS Awards


Type of resource: TheMHS Awards

Award state: VIC

Award level: Gold

Award category: Partnership Award

Abstract: "Understanding, Anytime" and "Understanding and Involvement"(U&I) comprises an innovative participatory action research programme. Conducted by a psychiatric service users' self advocacy organisation - the Victorian Mental Illness Awareness Council - in collaboration with acute services staff it is a project hosted by the Royal Park Corporation. The project sets out to develop and then test ways for staff to seek evaluative feedback from consumers. This involves important and often difficult "cultural change" in an area of practice which has not traditionally sought the views of clients. Through dialogue between consumers and staff, the project is trialling and implementing permanent methods for seeking consumers' views which could be successfully transported to other acute and community psychiatric service settings. Description of Facility/Organisation: The VMIAC is the state-wide peak organisation for consumers in mental health in Victoria. Its membership includes both groups and individual consumers, as well as others supportive of its aims. The Royal Park Corporation is a large psychiatric services organisation serving several metropolitan regions with both acute and community mental health facilities.

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