‘Work Index’ The Challenge Of Finding A Tool To Monitor Clinical Burden And Monitor Effective Case Management

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Authors: Tony Colechin & Marguerite Elfrink - Royal North Shore and Community Health Services

Year: 1994

Event: 1994 TheMHS Conference

Subject: book of proceedings

Type of resource: Conference Presentations and Papers

ISBN: 0646251104

Abstract: It is with reference to the theme of this years conference that will set the context for this paper "Surviving Mental Illness" - The challenges faced by consumers, families, clinicians and the Mental Health system, critically interact to hopefully attain safe and empowering outcomes.

This paper will refer to a 'Work Index' which is one attempt to address consumer needs and the challenges faced by service providers in what appears to be a climate of scarce resources, and in response to an apparent chronic and relapsing group of conditions.

The Work Index is compatible with the Federal Governments objectives of promoting best practice in the delivery of health care; specifically as it encourages a team approach to work place reform and will hopefully result in measurable improvements in efficacy and effectiveness.

The Work Index tool is the product of an integrated community centre and after hours team that has been established for over 10 years.

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