Authors: Central Northern Adelaide Health Service Mental Health Directorate
Event: 2008 TheMHS Awards
Type of resource: TheMHS Awards
Award state: SA
Award level: Winner
Award category: Specialist Service or Part of a Larger Service
Abstract: The Peer Specialist and Carer Consultant Program has added a critical new dimension to the Mental Health Services provided by Central Northern Adelaide Mental Health in Adelaide. The valuable dimension of ‘lived experience’ team members have joined the trained staff perspective to provide a united diverse Mental Health Service that aims for the best health outcomes in Australia. Creating twenty new ‘lived experience’ staff to impact upon services provided and system structures enabled a significant and positive shift in service culture. The depth of understanding and compassion ‘lived experience’ staff bring to the role because ‘they’ve walked a mile in those shoes’ has strongly supported the development of new resources for consumers including the human resource of these staff. Description of Facility/Organisation: The Central Northern Adelaide Mental Health Service is a state funded public Mental Health Service which responds to the mental health needs of the population residing in the Northern, Eastern and Western geographical regions of Adelaide. It services approximately 800,000 residents providing adult and senior mental health service in acute crisis, community and residential rehabilitation and forensic settings. Approximately 1700 staff work in the service which aims to provide the best health outcomes in Australia.