Authors: Lynda Hennessy, NSW
Event: 2006 TheMHS Conference
Subject: NGO Development, CONSUMER ROLES, ADVOCACY
Type of resource: Conference Presentations and Papers
Abstract: I have been employed by the South Eastern Sydney and Illawarra Area Health Service to assist in the development of structures, policies and procedures to ensure that consumer and carer participation in the planning and delivery of services is effective and covers the range of views in the Area. My paper will describe how I have set about doing this, and some of the challenges and rewards involved in this role. Consumer and Carer Participation is about forming trusting relationships with all the key stakeholders of mental health.
A structure I have put in place is the Area CC Meeting, which meets quarterly. The core business of this meeting is to strengthen consumer and carer participation in SESIAHS. A project I am working on is the ‘Awards for Excellence’ Mental Health Program, the aim of this program is to encourage and reward excellence in service, innovation and support for consumer and carer participation.
Another project we are working on in partnership with NSW CAG, is the ‘Our Standards Our Rights’ project. The aim of this project is to promote and enable involvement by consumers, family members, and carers in the planning and decision-making processes of their local Area Mental Health Services.