S24: Co-Producing Guidelines to Support Consumer Understanding of Medication

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By September 17, 2018 No Comments

Authors: Stephen Suttie, Vicki Langan, Kathy McCormick

Year: 2018

Event: 2018 TheMHS Conference


Type of resource: Conference Presentations and Papers

Abstract: Neami National is a national mental health NGO operating in 5 states providing services to approximately 8000 people annually. In providing supports to people using mental health, housing and homelessness services Neami became aware of an increasing need to support consumers around medication and treatment adherence. We had not developed strong policy or practice guidelines in this area, but were aware of the increasing expectations of funders, clinical partners and people using our services. This coincided with a National focus on adopting co-design and co-production principles to service planning, design and development so it was this approach that was used to guide our thinking regarding policy development in this area. In co-producing guidelines in this area a number key points informed our approach: • For some people medication is a significant part of factor in keeping them well, particularly when it is part of a comprehensive plan including therapy and support. • Medication compliance issues are a significant factor in psychiatric hospital readmission[2] • Some staff hold concerns around working in this space with consumers and there was resistance in monitoring medication compliance. • Working within a compliance and monitoring framework can lead to client disengagement [3] • The need to align guidelines with the existing strengths based recovery oriented practice approach This paper will share the guidelines developed and describe the co-production process.

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