Authors: Natalie Andrew & Desley Casey, NSW
Event: 2000 TheMHS Conference
Subject: CONSUMER ISSUES, SERVICES, ADVOCACY, book of proceedings
Type of resource: Conference Presentations and Papers
Abstract: Where have we come from? This is the big question. As consumers working in consumer roles it is important that we know our roots and also where we're heading. The challenges that face consumers working in mental health services are an indication of the quality and types of mental health services that are being established in each area. How we overcome these challenges is a challenge in itself. The personal stories, supports that have been put into place and the training received all play a role in how consumers undertake to give input into the services that are being delivered.
This paper will discuss some of the challenges and tell of the journey of hope that the writers have undertaken over the past six years. We will briefly look at national and state policies that have provided a framework for consumers to advocate for best practice services.
Where have we come from? Where are we heading? Are the services currently being delivered sensitive to the needs of consumers? Come, share the journey with us as we walk along our path and tell of our hopes for the future.