Book of Proceedings: USING TABLET BASED CONSUMER FEEDBACK TO ENHANCE YOUTH MENTAL HEALTH OUTCOMES

By October 15, 2015 No Comments

Authors: Craig Nicholls, Daniela Rigoli and Alison Gomes, WA

Year: 2014

Event: 2014 TheMHS Conference

Subject: book of proceedings 2014, consumer-directed, outcome-informed, youthlink

Type of resource: Conference Presentations and Papers

ISBN: 978-0-9757653-9-5

Abstract: Research into evidence-based practice has found that clients’ subjective views of clinical change and the therapeutic alliance are important determinants of response to psychotherapy, regardless of the treatment modality. The current paper forms part of a larger project aiming to implement ‘consumer-directed, outcome-informed’ (CDOI) treatment across specialist Western Australian Youth Mental Health Services and a Child and Adolescent Mental Health Service. The CDOI approach directly asks clients about their experiences of change and of the relationship in therapy at each clinical contact, and uses this feedback to guide treatment. The current project uses computer tablets to collect, analyse and report consumer feedback in a ‘youth-friendly’ way. These initiatives are expected to improve treatment outcomes, increase consumer driven practice, provide transparency in care planning, and reduce rates of disengagement from services. This paper will provide preliminary findings based on the first four months of utilizing this approach at YouthLink.

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